1. Introduction At Takor Thai, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020. 2. Information We Collect We collect personal information to provide you with the best takeaway experience. This may include: Contact Details: Name, phone number, and email address (for order confirmations and pickup notifications). Delivery Details: Physical address (if you order via delivery). Payment Information: We do not store full credit card details. Payments made online are processed via secure third-party providers (e.g., Stripe, Windcave, or UberEats). Order History: Details of the delicious Thai dishes you’ve ordered previously to help us improve our menu. 3. How We Use Your Information We use your information specifically for: Processing and preparing your food orders. Contacting you if there is an issue with your order (e.g., an item is out of stock). Sending you occasional Thai food specials or loyalty rewards (only if you have opted-in to receive marketing). Improving our kitchen efficiency and customer service. 4. Sharing Your Information We do not sell or rent your data to third parties. We only share information with: Delivery Partners: If you order through a third-party service (like UberEats or DoorDash), they receive your address and contact details to fulfill the delivery. IT Support: Service providers who host our website or online ordering system, under strict confidentiality agreements. Legal Requirements: If required by New Zealand law or to protect our rights. 5. Data Security We take reasonable steps to ensure your information is safe. Digital Data: Protected by encrypted connections and secure passwords. Physical Data: Any phone orders written down are disposed of securely once the order is completed and paid for. 6. Your Rights Under the Privacy Act 2020, you have the right to: Access: Ask us for a copy of the personal information we hold about you. Correction: Ask us to correct any information that is wrong. Opt-out: Unsubscribe from marketing emails or texts at any time by clicking "unsubscribe" or contacting us directly. 7. Contact Us If you have any questions about your privacy or wish to update your details, please contact our Privacy Officer: Email: [email protected] Phone: 03 545 2888